TouchShop information and FAQs

Repairs

While the incidence of defects in new items is extremely low, there may be occasions in which repair work becomes necessary (while the product is still under warranty). In most cases, any warranty repair work will be handled directly by TouchShop on our premises. However, in some cases in which the manufacturer is the authorized service center, all repairs or replacements will be handled by the manufacturer. Please refer to the warranty card accompanying the product for details.