TouchShop information and FAQs

Cancelling Your Order

After you have clicked "Confirm Order," your order begins to process and you cannot make any online changes to your order.

To cancel your order prior to shipment, you must contact customer service. Please note that most orders process quickly and can enter the shipping process within minutes. If your order has already entered the shipping process, it cannot be changed or canceled.

Items that were specially configured by you are custom manufactured and cannot be canceled once production has commenced.